Legal

Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you provide directly: name, email address, mobile number, and delivery address when you register or place an order. We also automatically collect technical data such as IP address, device type, and browsing behaviour via cookies to improve site performance.

2. How We Use Your Information

Your information is used to: process and deliver your orders; send order confirmations, shipping updates, and OTP messages; provide customer support; and personalise your shopping experience. We do not use your data for automated profiling or make decisions with legal effect without human review.

3. Data Sharing

We share your delivery address and contact number with our courier partners (Delhivery, Shiprocket, or equivalent) solely to fulfil your delivery. We share payment details with Razorpay for transaction processing. We do not sell your personal data to third parties, ever.

4. Cookies

We use essential cookies to maintain your session and cart. Optional analytics cookies (e.g., Google Analytics) are loaded only with your consent. You can manage cookie preferences in your browser settings. Disabling essential cookies may affect site functionality.

5. Data Security

All data in transit is encrypted via HTTPS/TLS. Payment information is processed entirely by Razorpay and is not stored on our servers. Access tokens are held in memory only and never written to browser storage. We apply industry-standard technical and organisational measures to protect your data.

6. Your Rights

Under applicable Indian data protection law, you have the right to access, correct, or delete the personal data we hold about you. You can update your name, phone number, and delivery addresses directly from your account settings. To request a full data export or account deletion, contact us at hello@sbgsweets.com.

7. Contact & Updates

We may update this policy as our practices evolve. Material changes will be communicated by email to registered customers. Continued use of the site after a policy update constitutes acceptance. For privacy questions or concerns, contact us at hello@sbgsweets.com.

Privacy questions? Email us at hello@sbgsweets.com. Also read our Terms & Conditions and Return Policy.